Showing my (digital) age

“The quality of silence is organically linked to the quality of language. You and I are sitting here, in this house surrounded by a garden, where there is no other noise other than the sound of our conversation. Here I can work. Here I can dream and try to think. Silence has become a huge luxury. People are living in a constant din….What will become of serious and difficult reading? Is it possible to read Plato while wearing a Walkman?” —George Steiner

My first patient of the morning—a 15-month-old boy—is sitting on his father’s lap when I enter the exam room. His father has a cell phone glued to his ear. He continues his digital chat while I attempt to engage the toddler by making faces. Finally, he ends the call with a short “Gotta go now, doctor’s here,” snapping the flip phone shut.

My next patient—a 2-year-old girl—clings to her mother’s pant leg, tears in her eyes. “Don’t worry, honey; no shot today, I promise,” the mother says. To me she continues: “She’s been sticking her fingers in her ears. I think she might have an infection.”

“Let’s have a look,” I say, directing the mother to restrain the child in her lap. As I attempt to peer into the little girl’s ear with an otoscope, the mother produces a smart phone and swipes the screen with her thumb, skimming messages in her e-mail account.

Midway through the interview with my third patient—a 16-year-old adolescent with shoulder pain—his mother’s cell phone sounds off. “Sorry,” she says, as she turns toward the corner of the room to take the call.

Sometime ago our office staff posted colorful signs in prominent places: “Please turn off all cell phones in this office.” After this morning’s fiasco, I’m beginning to think that the majority of parents suffer from literacy regression.

The Irish have a saying: Every man a king in his own home. Here in America, every patient (or in pediatric practice, at least the parent) exercises totalitarian rule. Rude is not a word in their vocabulary. They think nothing of inconveniencing me; God forbid I should inconvenience them.

I see my own primary care physician once a year for my annual physical exam. He used to sit and talk to me. Now he sits behind a flat screen monitor and records my answers to his questions with the click of a mouse. All of my salient medical data is duly digitalized, readily available for immediate electronic access. This, I’m told, is progress.

(Of course, the traditional prostate exam remains digital as well. And in that position, face to face communication is likewise impossible.)

The other week at Sunday services I noticed a teenager standing beside her mother, one arm raised in worship, the other by her side, cupping an iPhone, on which she stroked the small screen with her thumb, surfing digital data on the web.

I mull these scenarios over in my mind as I drive home down the interstate. An SUV merges into traffic from the entrance ramp, nearly cutting me off. I hit the brake pedal with my foot, flip the signal stem down, check my side view mirror and scoot into the left lane. The SUV holds a steady speed. As I pass by I shoot a glance at the driver. He’s busily chatting away on a cell phone, oblivious to how close he had just come to a collision.

These are the sorts of attention deficit disorders than no amount of stimulant medication will fix. This is our modern-day pandemic, ADDD: attention deficit digital disorder, a clinical entity as real as any DSM-V diagnosis, for which no treatment exists.

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4 comments on “Showing my (digital) age

  1. Sara says:

    Well noted! It seems like people are conversing more over digital means than actual human interaction. I hate cell phones. It’s only a matter or time before they find out stuff like that can hurt us (just like asbestos or lead based paint).

  2. td says:

    You and I were raised in a different time (a different World really), when manners were taught and consideration for others came first. I’d give a universal, digital salute to today’s World … but that would just be rude.

  3. Allan Bedashi says:

    Brian,

    As a PA educator, I am torn and frankly at a loss on how to eduacte my students on the “art” of medicine while still utilizing tools that are available in the age of digital media. Unlike my generation, the current generation of students, and those yet to come, are very skilled and learned in the use of digital media and expect its use in the classroom. While I still struggle to learn the basics, I feel that I will never be able to keep up because by the time I learn, something new comes up. I fear the next evolutionary event would be the loss of all digits on the hands except for the thumb (is the thumb considered a digit?), since it seem only the thumb is used for texting. Maybe the Index finger will also be preserved because it is needed for the computer keyboard.

    And Brian, like you, on my last annual physical, the provider was buried in his computer during the whole visit. He happened to be a substitute as my provider’s schedule was filled. One benefit that I may have that you may not, is that my digital (rectal) exam will be done by my own provider on my next visit, and although it may still not be face to face…she has small fingers!!! Now I know why I chose her as my PCP!

    Enjoyed your post…..Allan.

    • td says:

      I’d prefer not to talk to the person digitizing me, but would appreciate a call later on. (For the test results) ….. Dr.’s visits aren’t social calls for me or them.

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